Move Forge Terms

1. Service provider and contact

The service provider and seller of PRO subscriptions and digital Marketplace products is TOMASZ CZOPUR, conducting business activity in Poland.

• Polish tax number NIP: 8741749149.
• REGON: 524257325.
• Address: Franciszka Rakoczego 23/266, 80-288 Gdańsk, Poland.
• Email: support@moveforge.pl.
• Website: https://moveforge.pl.

2. Services and definitions

Move Forge is an online chess-training application. Services include, in particular, a user account, Opening Workshop and opening practice, Board Lab and position analysis, game history, reports, tactical training, public tasks, chess bots, profiles, comments, messages, support cases, and the Marketplace.

• PRO — a paid digital service supplied for the selected term of 1, 3, 6, or 12 months.
• Marketplace — the part of the application used to obtain access to digital content such as openings, variations, or groups of training materials.
• User — a person using the service; Consumer — a natural person acting outside their trade, business, craft or profession and, where Polish law so provides, a sole trader enjoying consumer-like protection.
• User Content — materials submitted by a user to a feature that stores, publishes, or transmits them.

3. Technical requirements and account security

Move Forge requires an internet-connected device, a current browser with JavaScript support, and mechanisms necessary for session handling and requested features. An active email address is required for account and payment-related processes.

• Some features, especially browser-based engine analysis, may require more memory, processing capacity, or a browser tab to remain active longer.
• Users are responsible for protecting their credentials and must not disclose passwords, session tokens, or full payment details.
• Move Forge may apply proportionate temporary technical limits where needed for service security or stability.

4. Accounts, minors, and contracts

The agreement for a free account is concluded after valid registration and acceptance of the current Terms; account activation may additionally require email confirmation. Users should provide accurate information and use the account lawfully. A person without full legal capacity may make paid purchases only where permitted by applicable law or with the required consent of a legal representative.

• A user is responsible for activity carried out through the account unless it results from circumstances for which the user is not responsible.
• City is an optional profile field and is not required to create or use the basic account.
• An account without a recorded acceptance of the current Terms may be asked for one-time acceptance before further use of account-only features. A refusal is not recorded as consent; the user may sign out and request account closure.
• Move Forge may request additional verification where necessary to protect an account, payment, or the rights of a minor.

4a. Google and Facebook sign-in

Google and Facebook are optional external authentication methods. A user may instead create an account and sign in with email and password. Provider availability also depends on the provider infrastructure, settings, and terms, so Move Forge does not guarantee uninterrupted availability of a particular external method.

• Selecting a provider redirects the user to Google or Facebook and is also subject to that provider terms and privacy policy. The Move Forge Privacy Policy describes the data scope and deletion process.
• For an existing account, a verified Google email may be linked automatically only where the address matches exactly. Facebook is not automatically linked to an existing account with the same email; the user should sign in with the existing password instead.
• An account created through Google or Facebook receives a technical nickname that may later be changed under the profile rules. A password can be added through password recovery for the email assigned to the account.
• Before using account-only features, a social-sign-in user accepts the current Move Forge Terms if acceptance of that version has not yet been recorded. Until acceptance, only a provisional technical record needed to complete sign-in may exist.
• Revoking provider access may prevent future sign-in by that method but does not itself close the Move Forge account. A link or account deletion request must follow the Privacy Policy.

5. User Content and technical licence

Users retain their rights in their own User Content. To the extent necessary to provide the selected feature, the user grants Move Forge a non-exclusive, royalty-free licence to store, technically reproduce and display that content in accordance with visibility settings and for as long as the content is stored in the service. This licence does not allow Move Forge to sell User Content as its own product without a separate legal basis.

• Users may submit only content for which they have sufficient rights or another lawful basis.
• Illegal content, third-party-rights infringements, threats, harassment, hate speech, spam, malicious code, fraud and attempts to circumvent safeguards are prohibited.
• Chess moves and facts concerning a game may be used within the limits of law, while original commentary, analysis, graphics, selection or arrangement and other creative elements may be protected.

6. Moderation, account restrictions, and appeals

Move Forge applies moderation and restrictions as proportionately as possible in light of the nature, effects and recurrence of a breach. Measures may include a warning, reduced visibility or removal of content, feature restrictions, a temporary suspension, or account closure. Serious issues involving law, security, payments or another persons rights may justify immediate action.

• Where required, a decision notice states the legal or contractual basis, main facts, scope and duration of the restriction, and whether automated means were used.
• The notice may be sent to the account email and shown after authentication. Reporter information is not disclosed where disclosure is unnecessary or may endanger rights or safety.
• A permanent suspension is not imposed merely because of many ordinary clicks. Automated request limits may temporarily restrict traffic, but a permanent restriction requires a separate basis.
• Users may use the appeal process provided in the application or contact support@moveforge.pl.

7. Reporting illegal content — DSA

Any individual or entity may notify Move Forge of a specific item of information considered to be illegal content. Until a dedicated public form is released, notices may be submitted electronically to support@moveforge.pl. The contact point supports Polish and English. A notice should permit the content to be located and assessed unambiguously.

• Explain why the information is considered illegal.
• Provide the exact electronic location, such as the full URL and, where needed, a nickname, post identifier, or precise in-app location.
• Provide the reporters name or entity name and email address, except where applicable law allows a notice without those details.
• Include a statement confirming that the notice is submitted in good faith and that the information is accurate and complete to the best of the reporters knowledge.
• Move Forge acknowledges receipt and communicates its decision where required by law. Notices are processed in a timely, objective and diligent manner.

8. PRO subscription

PRO is a paid, time-limited digital service. After a valid contract is concluded, the account receives PRO for 1, 3, 6, or 12 months according to the offer displayed when the order is placed.

• PRO may remove advertising for the subscriber and increase limits or unlock additional training tools described in the current offer.
• A further period purchased before an active term ends may extend the existing expiry date by the new purchased term.
• PRO does not renew automatically and Move Forge does not charge a recurring fee without a new order from the user.
• After the paid period ends, the account returns to the feature scope applicable without active PRO.

9. Marketplace and digital-content licence

Marketplace products are digital content intended for use inside Move Forge. Acquiring a product grants a non-exclusive, non-transferable licence for personal use of that material within the application as described in the offer. Copyright is not transferred unless a specific offer expressly states otherwise.

• Products marked PLN 0.00 may be supplied without payment but remain subject to these Terms and the licence scope.
• A product may not be resold, its protected elements may not be published outside Move Forge, and it may not be copied in bulk or shared in a way that infringes the creator or service providers rights.
• If an offer is later withdrawn, previously acquired access remains unless restriction is required by law, third-party rights, security, or a complaint or dispute outcome.

10. Prices, promotions, and payments

Prices of paid services and digital content are gross prices in Polish zloty unless the offer clearly states otherwise. Online payments are processed by Autopay S.A. Available payment methods depend on the operators current configuration.

• Immediately before an order is placed, the user receives the required information about the main characteristics, total price, duration and performance of the contract.
• The button finalising a paid order must clearly communicate the obligation to pay, for example “Buy and pay” or an equivalent unambiguous phrase.
• Where Move Forge announces a price reduction, the lowest price during the previous 30 days is shown where the rule applies. A saving compared with another subscription term must not be presented as a fictitious historical reduction.
• Access is activated after reliable payment confirmation from the payment operator and after the applicable requirements for early performance have been met.

11. Contract conclusion and durable-medium confirmation

A contract is concluded after the offer is selected, required pre-contract information is provided, these Terms are accepted, any required early-performance or digital-content statements are made, and payment is successfully completed or a free product is validly claimed. Acceptance of the Privacy Policy is not used as consent for processing that is necessary to perform the contract.

• Move Forge preserves the version of the Terms and consumer information applicable to the order.
• After a paid contract is concluded, the user receives confirmation on a durable medium, in particular by email, no later than before performance begins. The confirmation includes the required pre-contract information, order details, the applicable Terms version, and information about statements made and withdrawal rights.
• A history page visible only inside the application does not replace a durable medium where the user cannot preserve the information unchanged for an appropriate period.
• The full Terms and Privacy Policy, description of the purchased service, withdrawal notice and model form are saved with the order. Confirmation includes that saved version in the message and a text attachment, not only links to changeable pages. A payment confirmed by Autopay may await dispatch of confirmation before activation of the new period; it is not charged again. Contact the seller if activation is delayed.

12. Right of withdrawal — PRO and digital content

A Consumer generally has 14 days from conclusion of a distance contract to withdraw without giving a reason. Starting PRO and immediately supplying a Marketplace digital product are legally different situations and are handled separately.

• PRO: where the Consumer expressly requests that a paid service begin before the 14-day period expires, PRO may start immediately. Starting PRO does not itself eliminate the withdrawal right. If the Consumer withdraws before full performance, a proportionate amount may be due for performance supplied up to the withdrawal notice where the statutory requirements for early performance were satisfied.
• Service: the withdrawal right ends after full performance of a paid service before the deadline only where performance began with the Consumers prior express consent, the Consumer was informed that the right would be lost after full performance, and acknowledged that consequence.
• Marketplace: for paid digital content not supplied on a tangible medium, the withdrawal right ends once supply begins only where the Consumer gave prior express consent to supply before the deadline, was informed of and acknowledged the loss of the right, and the trader provided the required contract confirmation.
• If the statutory conditions for loss of the withdrawal right for digital content are not satisfied, technical access alone does not remove the Consumers statutory rights.
• A withdrawal statement may be sent to support@moveforge.pl or by post to the service-provider address. Sending it before the deadline is sufficient.
• When withdrawing from a PRO extension, only performance under that particular order is settled. If the additionally purchased period has not started, we do not deduct payment for an earlier period purchased under a different order. There is no non-refundable activation fee.
• Payments due back are refunded without undue delay and no later than 14 days after receipt of the withdrawal statement, using the original payment method unless you expressly agree to another method at no cost. Only deductions permitted by law apply.
• You may also use the public form at /en/withdrawal. We email a receipt containing the date, request reference and your statement. An order number helps identify the contract but is not required to submit a statement. Email and postal withdrawal remain available.
• The time limit is calculated under the applicable statutory rules, starting on the day following conclusion of the contract. Failure to give proper notice may extend the statutory period. The form does not automatically reject statements after 14 days.

13. Model withdrawal form

Using this form is optional. Any statement must clearly communicate the decision to withdraw.

• To: TOMASZ CZOPUR, Franciszka Rakoczego 23/266, 80-288 Gdańsk, Poland, support@moveforge.pl.
• I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods(*) / for the provision of the following service(*): [identify the contract / product / service].
• Ordered on(*) / received on(*): [date].
• Name of consumer(s): [name].
• Address of consumer(s): [address].
• Signature of consumer(s) (only if this form is notified on paper).
• Date: [date]. (*) Delete as appropriate.
• You may additionally provide your order number or account email. This model is optional and no reason for withdrawal is required.

14. Conformity of digital services/content and complaints

Move Forge is responsible for conformity of digital content and digital services with the contract under applicable consumer law. Complaints may be sent to support@moveforge.pl or through the support panel. Consumer complaints are answered within 14 days where the statutory response period applies.

• Where digital content or a digital service is not in conformity, the Consumer may require it to be brought into conformity. Move Forge does so within a reasonable time, without significant inconvenience and at its own cost.
• In the circumstances specified by law, the Consumer may reduce the price or withdraw from the contract, including where conformity is impossible, has been refused, has not been restored as required, or the lack of conformity is sufficiently serious to justify an immediate remedy.
• For a service supplied continuously, conformity requirements including availability, continuity and security apply throughout the agreed supply period.
• Complaint remedies are independent from the distance-contract withdrawal right.

15. Changes to digital features and these Terms

Move Forge may develop the application and update these Terms, but changes do not remove acquired rights or mandatory consumer protection. A change to a paid digital service supplied for a fixed term that goes beyond what is necessary to maintain conformity is made only where the contract permits it and provides a valid reason, the change imposes no additional cost, and the required information is supplied.

• Valid reasons may include security, abuse prevention, changed technical requirements, or necessary adaptation of an external integration, provided the change is proportionate.
• Where a change materially and negatively affects access or use, the Consumer receives the legally required durable-medium notice in advance and may terminate the contract within the statutory scope unless access to the unchanged version is maintained without additional cost.
• Changes affecting future contracts may apply from the effective date stated in the new Terms. Material changes affecting ongoing contracts are communicated as required by law.
• Where the statutory conditions are met, the consumer may terminate without notice within 30 days of the materially adverse change or of being informed about it, whichever is later.

16. Contract termination and account closure

A user may stop using free services at any time and request account closure. The request may be sent to support@moveforge.pl or made through a self-service deletion feature when available. Closing an account does not remove rights concerning prior purchases, complaints or withdrawal.

• Before self-service deletion is confirmed, the application should explain the effect on active PRO and acquired digital content.
• After account closure, personal data is deleted or anonymized where no further legal basis exists; data required for legal obligations, settlements, security, moderation or legal claims may be retained for the relevant period under the Privacy Policy.
• Voluntary account closure does not automatically generate a refund for a properly supplied unused PRO period unless a refund is required by law, an upheld complaint, a payment error, or an individual decision by the provider.

17. Advertising and fair use

Advertising may appear only in accordance with the current service configuration and the users choice concerning optional technologies. Users must not create artificial advertising traffic, click advertisements to manipulate settlements, or encourage other people to do so. Cookies and advertising technologies are described in the Privacy Policy.

18. Governing law and alternative dispute resolution

Polish law applies to consumer contracts without depriving a Consumer of mandatory protection that may apply under the law of the Consumers habitual residence. The parties may attempt to resolve a dispute amicably.

• A Consumer in Poland may seek assistance from a municipal or district consumer ombudsman and may use appropriate out-of-court consumer dispute-resolution procedures, including those operated by the Trade Inspection, where the dispute qualifies.
• These Terms do not direct Consumers to the former EU ODR platform because that platform was discontinued in 2025.
• Nothing in these Terms limits rights that a Consumer cannot validly waive under applicable law.